About STRATEA
STRATEA is an AI Planning Assistant for founders, owners, consultants, advisors, and teams. The Services help users create, analyze, refine, and export business plans and related planning materials. This Policy explains how STRATEA handles personal information when you use stratea.ai, app.stratea.ai, or related Services.
If an organization provides access to STRATEA, it may control information in its workspace. Its privacy notice may also apply. If you do not agree, please do not use the Services.
1. Information we collect
We collect the information you provide to create and use an account: name, email address, organization, role, login credentials, and preferences. We also collect planning information you enter, such as operating country, target market, currency, business name, industry, plan purpose, business idea, customer segments, funding goals, staffing, pricing, costs, operations, competitors, risks, and answers to guided questions.
User Content includes prompts, chat messages, notes, plan text, uploaded documents, feedback, edits, instructions, files, and the analyses, scores, roadmaps, projections, or other outputs created from that content. We may also collect payment, transaction, support, sales, survey, event, and promotion information. Payment-card details are generally processed by our payment processor.
When you use the Services, we may collect log and device data, including IP address, browser and device type, operating system, language, referring URL, access times, session identifiers, diagnostic data, and usage activity. We may infer approximate location from your IP address. We may also receive information from sign-in providers, payment processors, vendors, partners, administrators, and public sources where permitted by law.
Do not enter government ID numbers, full payment-card data, passwords, medical records, biometric data, or other highly sensitive information unless STRATEA expressly requests it through a secure feature. Before submitting another person’s information, make sure you have the necessary authority and consent.
2. How we use information
We use personal information to provide and improve the Services; create and secure accounts; guide plan setup; analyze documents; generate, edit, score, save, and export planning materials; process payments; and respond to support requests. We use your market, currency, purpose, inputs, and preferences to personalize your experience.
We also use information to diagnose errors, improve performance, prevent fraud and abuse, protect users and our systems, comply with law, and enforce agreements. Where permitted, we may send product news or marketing messages; you can opt out at any time. We may use aggregated or de-identified information for analytics, research, benchmarking, and service improvement.
3. AI processing and outputs
STRATEA uses automated systems and specialized service providers to interpret User Content and create questions, analyses, recommendations, drafts, scores, projections, and other outputs. Relevant User Content and limited technical context may be processed by providers working for STRATEA under contractual and security obligations.
Outputs may be incomplete, inaccurate, or unsuitable for a particular business, financing, legal, tax, accounting, or investment purpose. They are planning assistance only—not professional advice or a guarantee of funding, profitability, compliance, or approval. You are responsible for reviewing outputs, validating assumptions and figures, and obtaining qualified advice where appropriate.
4. Legal grounds and sharing
Where a legal basis is required, we process information to perform our contract, pursue legitimate interests such as security and improvement, comply with legal obligations, protect rights and safety, or with your consent. You may withdraw consent where applicable.
We may disclose information to service providers supporting hosting, storage, AI processing, authentication, analytics, payments, communications, customer support, monitoring, and security. They may process information only for authorized purposes and under appropriate obligations. For organization-managed accounts, authorized workspace administrators may access or control account details, projects, User Content, usage information, exports, retention, and settings as allowed by the agreement and configuration.
We may also disclose information to professional advisers, authorities, courts, regulators, law enforcement, or parties involved in a corporate transaction when legally required or reasonably necessary. We may share information at your direction, such as when you export or share a plan. STRATEA does not sell personal information for money. If this changes, we will provide required notice and choices.
5. User Content, retention, and deletion
You retain any rights you have in User Content, subject to the rights needed to operate the Services and the terms governing your account.
STRATEA will not use business-plan content or uploaded files to train general-purpose generative models unless we first give clear notice and obtain any consent required by law or contract. We may use feedback, usage signals, and aggregated or de-identified information to improve the Services. Customer or enterprise agreements may include additional commitments about content access, retention, and model improvement.
We retain information only as long as reasonably necessary to provide the Services, maintain required records, resolve disputes, prevent abuse, and comply with law. When you delete a project, file, or account, we begin the applicable deletion process. Information may remain temporarily in backups, logs, transaction records, legal holds, or de-identified datasets. Organization-managed accounts may be subject to administrator-controlled retention.
6. Cookies, security, and transfers
We and our providers use cookies and similar technologies to keep you signed in, remember preferences, protect accounts, prevent abuse, measure performance, diagnose errors, and, where enabled and permitted, measure marketing. You can manage cookies through any preference tool we provide and browser settings. Blocking necessary technologies may affect Service functionality.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. Measures may include access controls, encryption in transit, monitoring, vendor review, and incident-response procedures. No internet service is completely secure. Use a strong, unique password and report suspected unauthorized access promptly.
STRATEA and its service providers may process information in the United States, Canada, and other countries with different privacy laws. Where required, we use recognized safeguards for international transfers.
7. Your choices, children, and changes
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information; restrict or object to certain processing; withdraw consent; opt out of certain targeted advertising, sales, or sharing; and appeal a privacy-request decision. Canadian residents may also request information about our privacy practices and service providers outside Canada.
To make a request, email [email protected] with the subject “Privacy Request” and your account email. We may verify your identity before responding. We will respond within the period required by applicable law. If you use an organization-managed account, contact that organization first.
The Services are for business users and are not directed to children under 13. You must be at least 18, or the age of legal majority where you live, to create an account unless STRATEA expressly offers an authorized supervised experience. Third-party services have their own privacy policies. Consultants, advisors, and organizations using STRATEA for clients must have required permissions and a lawful basis before entering client information.
We may update this Policy as our Services or legal obligations change. We will post the revised version and update the “Last updated” date. Material changes will receive additional notice where required.
8. Contact us
For privacy questions, requests, or complaints, contact:
- Company: Innolandsolution, business as STRATEA AI
- Address: 145 Rockyledge VW, Calgary, Alberta, Canada T3G 5Y5
- Email: [email protected]
- Website: https://stratea.ai/
- Application: https://app.stratea.ai/
- Hotline: +1 780-655-6998
If you are in Canada and are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator. Residents of other jurisdictions may contact their local privacy or data-protection authority.